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158 reviews
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158 Reviews
This company makes such advertisements as if it is the best software company in the world. I spent about 3000-4000 dollars but had no job. After buying their system for 2 years, the troubles did not end. They fix a bug, then hundreds of bugs. never works. The system breaks down after every update. When it comes to a new update, old studies are gone. Working with this company would be the stupidest job in the world. Better to have no website than to work with these. They don't even understand programming. They always lie. If your site is broken, you say help, they write late. They say it will help if you pay a fee after 3 months. They lie so much that I will break their mouths and noses if they get it. I had my website, which was not available for 2 years, by the Germans. They did it the way I wanted in a week. My recommendation is that you will pay 1000-2000 dollars and deal with problems, it is better to buy your house and get something like a man. Forget this company.
Ke Akay
CMSmart is team who provides all support on initial stage when you are about to make any purchase. Once your purchase is done then no matter what they will just give you excuse. I personally bought wordpress print software from them and it is really bad I show it to my client and they are very disappointed and didn't even find it ok ok product. In covid pandemic due to lockdown and certain restrictions it took my little bit more time to share refund request but they stick with their 7 Days policy and didn't allow my refund it is something which they shoul not hold as in pendamic entire world is helping each other and they just follow their own policies to make profits. I say big no to CMSmart for sure and if yo don't think my review is perfect then experience it you'll be the next who is going to write the same. Not just refund is issue their product is just useless.
Kushal Patel
CMS smart has stole my money they do not answer questions they do not support their products that I paid in full for on the flipside I did yell at them I was rude but not until after they started playing games with me and my money and my business time is money they don’t understand that I would definitely never recommend this place they are absolutely horrible definite these and trying to scam people out of money they have disabled my account and have kept my money my account is less than a week old therefore they are Thieves I have been asking for my money back since the second day I have proof of everything
Sav Lab
Absolutely to be avoided. I purchased their "Printshop" template for magento and in addition their more expensive "Advanced Website setup" service which included the installation of the site in 8/24 hours in addition to several other professional services. I was followed by an inadequate technician who sent me the site in error and does not know the most basic magento installation problems. I am really disappointed by the poor quality of the technical support absolutely not skilled for the service sold.
Antonio Del Sorbo
Terrible refund policy which should be changed few years ago. Basically if you have bought an extension from them and downloaded it to test it before full implementation it means that you can’t get a refund anymore. Support takes long time to respond and sometimes comes across as rude in my opinion.
Michał Malec
Absolute shambles and to avoid. Sold a template for $85, advertised to work with Magento 2.3 however did not work with 2.3.4 and wanted $150 to make it compatible. Stick to relaible companies like Amasty and Mageworx with real (and free) support in place.
Hamid MT
The worst support I've ever had. Every time I opened a support ticket they fixed the errors so slowly and as consequence 30 days expired, the errors weren't totally removed and I had to open a new ticket again and again. When I insisted to finish the support item faster, the only automatic message i got was " I will update news for you on Monday". In order to understand better how seriously they care about their customers, I bought their OPC module in august, 2019 and even now it is not fixed as should be. Maybe their products look nice but their attitude toward quality support and customer satisfaction after post selling service is just long distance away of them.
Bulicanu Diana
product is great but can't seem to refund me since they charged me twice.
Anthony Hidalgo
Selena was great to work with. Very fast with her service and took the time to understand and fix the problem.
Corey Hayes
Mar 17, 2021
Many thanks to Selena and her team for their patience and assistance whether i was setting up my multivendor site or changing hosts. Selena always responds in timely manner, and addresses any concerns clearly. With the service i received from these guys i never regret choosing them. Thanks guys!
Innocent Karikoga
Mar 25, 2021
Great tool, excellent service! Gary the sales rep has been and continues to be responsive providing support when required even after I bought the tool. Jack Le the developer has been extremely helpful in helping me get set up with my website and using the tool. Every issue I had resolved. I can’t recommend them enough. Thank you
Bee Dee
Apr 27, 2021
The theme is great, highly customizable with many features and customer support is very responsive. When I have a challenge with the theme, customer support is ready to assist with the right solutions. I received a personalized screen-recorded video from customer support on how to get a link to work on the theme.
Leo A.
Jun 16, 2021
good
fady arandas
Jul 14, 2021
I've had my NB Designer from Nebase for some years now. My customers love using the product. Andrea from the online support team is always very helpful in finding solutions to any issues that I may have.
Ray Barlow
Jul 24, 2021
Good service, fast dedicated support
Nguyễn Mai Anh Tuấn
Aug 7, 2021
The team behind Netbase is outstanding. Working with Selena has been a good experience. She deserves a raise!
Mahad Somali
Aug 31, 2021
Selena has been lovely from the start of our collaboration. Very available and attentive to my needs. My requests were processed in just a few minutes. Polite and very professional. There was not a single problem that she failed to resolve. I have been working with cmsmart for over a year. Their solutions for web-to-print are for me the best on the market. And with employees like Selena then clients like me are thrilled. This girl is the cherry which embellishes the cake. I am delighted to know that I can count on someone as competent as her! A big thank you Selena for your responsiveness and for your help.
Luis Daniel Sampaio
Oct 21, 2021
Good service, fast repsonse and good product.
Nilia Acus
Dec 11, 2021
Extremely happy with service for customizing out NB Designer plugin!
Leah Hitchman
Sep 30, 2022
Best experience with service for customer. Thank's
Sébastien Dulac
Oct 23, 2022
Good support service
Javier Mata
Oct 25, 2022
Netbase Outsourcing Corp has been amazing to work with. I purchased a plugin through Netbase for a website that is currently being developed. I have submitted numerous customization request and their development team each time has delivered promptly. They are highly knowledgable in what they do. If I can dream it, they can develop it. Highly recommend this company! I have had this plugin customized to exactly what I want.
JoAnn Forrest
Oct 25, 2022
Verryy gooood
Tatpiqy Oman
Oct 26, 2022
Big thanks to the team for supporting me on every step. Anything I need they take the time to answer. Great to work with. Thanks again.
Sidos KpaliSid
Nov 2, 2022
Very good and fast service ! Thank u so much Andréa ^^
Audrey iziii
Nov 9, 2022
Great quick support always
Dupli Envelope
Nov 14, 2022
Ils assistent leur client de A-Z et ont un tres bon service client, l'un des meilleurs que j'ai vu depuis un moment.
Dylan Claude-Gerard Samba
Dec 1, 2022
This is a great agency. Selena answers all my questions quick and accurate. The support is grear and the NBdesigner plugin works also very nice. I can reccomend this agency to all of you.
Wilbert van Boxtel
Dec 23, 2022
Nice theme and support team is excellent and i am using Market place theme and my site very simple and elegant layout
nuzula portal
Feb 21, 2023
Selena est réactive et professionnelle. Le support est toujours joignable et les réponses sont rapide. Merci Selena de ton accompagnement
Sarah BUDAYA
Feb 23, 2023
Fast response and very helpful Mr. DGarp really understands his company's product. I am happy with their service and solutions.
Michael Murphy
Mar 9, 2023
Very good support, they solved all my problems and even offered me a custom development service to add the missing features. THANKS.
Xavier de Araujo
Mar 21, 2023
Selena teams are great, support very quickly ! thanks
dang le
Mar 24, 2023
Great Customer Support!!!!
Michael Chan
Apr 4, 2023
we love this agency
AHMEDA HAMAD
Apr 5, 2023
I highly recommend everyone to use it, because these functions are very good, and the customer service is also very good, helping me solve some problems
Jian Xian Wong
Apr 11, 2023
Best tech support I've had in awhile. The plugins I got from CMSmart are amazing but I needed some customization to work with my theme so I've been running into many problems but D.Garp tech support fixed all my problems so far and have been wonderful.
N N
Apr 28, 2023
I want to thank Selena and the development team for their continued support with NBDesigner. They are always there to answer questions and fix whatever issues that come up with designer integration and custom changes.
Thomas Kleppinger
May 8, 2023
We have been working with NETBASE for many years, they are always very friendly and professional.
Antonio Del Sorbo
May 19, 2023
The nbdesigner plugin is awesome, lets you design pretty much anything online, and is easy to set up. We had a little problem with our theme not being supported. We have opened a ticket and thanks D. Garp it has been resolved.
Josep Vilà
Jun 28, 2023
We love NBDesigner, it has been a great implementation for our ecommerce that we know our customers will love. The team is great! They always help us solve any problem or doubt in a very efficient way. We have commissioned 2 custom developments to add to the plugin to cover some of the needs of our business and the work has been excellent.
Mapi Rodriguez
Jun 28, 2023
The support team has helped us with all our doubts and the problems we have had. We are very happy and satisfied with the plugin, it has met all our technical expectations.
Emmanuel Enríquez
Jul 17, 2023
Hello, I use NBDesigner & Prinshop Responsive Theme in my WooCommerce store . I Like Printshop Theme and in NBDesigner I Like Price Option . this is second time i am contacting support team and they respond very fast on my problem and they guide me on site improvement . I Like there way to solve issue thanks for Quick Support Navneet Bhandari Bcoz Print-India
Navneet Bhandari
Jul 17, 2023
As an avid WordPress user and website owner, I can confidently say that Netbase Plugin Company has completely revolutionized my online experience. Their NB designer plugin has elevated my website to new heights, and I couldn't be happier with the customization service. Here's why I believe Netbase deserves an enthusiastic 5-star review:
Spyder Lab
Jul 25, 2023
i got excellent help from support they are fast even if we have a time delay. i am living in a diffrent time zone.
Kristian Lindblom
Jul 27, 2023
Selena is great to work with. She makes sure she understands the problem and works with you to find a solution. Sometimes it takes time to get the work done, but it is always done well!
Micah Thomas
Aug 22, 2023
The team's skillfulness and round-the-clock assistance are greatly appreciated.
Khaled Ali
Aug 25, 2023
Great product and great people! That makes working with it and them really professional.
Remco Rhee
Sep 25, 2023
Janet is an outstanding person. She went above and beyond the standard support to help us install, configure and operate the printcart platform on our own Wordpress site. A+++ service!
George A. Zeid
Sep 25, 2023
We use the NDBesigner plugin in our Woocommerce webshop. NBDesigner is a beautiful plugin that allows visitors to configure their own product. The NETBASE / CMSmart support department is professional and responds quickly to our requests. In addition, they are very helpful in solving problems. I highly recommend NBDesigner and the support team at NETBASE / CMSmart.
Wilbert Van Boxtel
Oct 3, 2023
CMSMart has the best support team and is always available when I need help.
James Thomas
Oct 5, 2023
I am very satisfied with D. Garp's support. Even though I'm in another country and we're almost 10 hours apart, he's in Vietnam and I'm in Brazil, this didn't stop him from providing excellent support.
Daniel Gomes
Nov 8, 2023
NBD's functions are relatively powerful and can meet our requirements for design tools. At the same time, they also provide customized services to help us deal with some personalized needs.
Bill T
Dec 29, 2023
The plugin used is really top, time saving and complete features. ultra easy installation and configuration. And even when I needed specific development in relation to my theme, Selena from customer service was very competent and fast. I recommend!
Adrien Darmon
Jan 9, 2024
Selena is very nice, and she quick resolved my problems. Very good contact.
Anita R.
Feb 27, 2024
I have selected Cmasmart because I meet here the mostly friendly persons which were willing to do all their efforts to help me with all what I have requested. For me, I highly appreciate this and I will remain close to them for my future projects, too. I truly recommend Cmsmart for their peoples and their products.
Daniel Popescu
I just bought the product. I sent my first support request. They made a very quick turn. They applied the support I wanted on my website with video narration. I am very pleased. Thank you very much, especially to David, for this nice support.
Halil Orhan
Ever since my first contact with this company I've been impressed. Gary has been excellent at answering all of my questions and addressing any concerns. He goes above and beyond and is very knowledgeable about the products. Responses have been quick and helpful (and I had a lot of questions) and we are now into the implementation phase. Oscar has worked diligently to get our site operational and the communication has been excellent. It's only been a few days but our site is up and running which is very exciting for us. Although there is a lot of work ahead to personalise and populate our site, we are confident in the support from CMSmart to move forward with ease. great work!
Matthew Chung
Janet has been keen to resolve our outstanding issues with fast communication and implementation
Lisa Devlin
Andrea was friendly and provided great support to get my site working properly.
Persnlzd Purcptions
Outstanding theme and amazing and customer support! I purchased two years ago, and it was super easy to setup and manage. Everything fits well and work as shown in the demo. They provide lightining fast support and reachable anytime. Thank you for the amazing service.
Dev Indigital
Super Recommended! They are a great Support Team, Very Helpful. Thank you very much
Eliana Perez
I have used Cmsmart over the past 18 months and they have always provided me with outstanding service and value. Cmsmart crew can always be relied upon to meet tight deadlines and to provide top quality service. Selena is fantastic and provides amazing service and she is the best one to communicate and always is able to solve all the problems. Highly recommended, 5 stars
Lynbei Lee
I bought the product from cmsmart.net and i am happy with the support team
Hariharan Chandrasekaran
Excellent support, excellent & creative code quality and quick in bug fixing especially from team member Selena, your work is top notch and recommendable. Keep up the good work Cmsmart team 😁
John Nduati
Wonderful service from the team and especially Andrea! We had some problems with the configuration and Andrea guide us through each and every step! We cannot wait for our customer to try the new design platform. Great job and definitely a premium one stop solution for anyone who wants to sell or create custom products!
Jacqueline Li
Super! Viele Funktionen und immer wieder neue Updates. Ab und zu einige Fehler dabei aber der schnelle Support hilt und regelt das Problem schnell.
Mike Renpening
Working with the Cmsmart team has been a most pleasant experience! Their dedication and passion for what they do is exemplified by their unrivaled customer support and attentiveness to the specific needs of our business. We look forward to a long lasting and prosperous relationship with the crew at cmsmart. My new site created by Andrea just launched. She has done a great job of creating exactly what I wanted. Easy to work with and very responsive. She met all of my expectations and had a lot of insight regarding tools I didn't know existed.
Humberto Dominguez
Best service and high-quality product. I have also received a warm support for my issues with the template I bougth and a practical Ebook wich is very helpful to develope my bussiness better. I highly recommend Cmsmart Marketplace
Laura Hidalgo
Love the product! A bit buggy for me (because of tons of other plugins I had active), but David from CmsMart was super patient and helped fix every single problem.
Mohammad Tahvili
I have bought NB online designer from CMSmart.net. Selena has been very helpful on support me at setting and instruction. I really recommend her and Cmsmart.net team :D
Mohamed Amine Amdouni
Great services that does what it says and even more. Great support that responds Quick and is competent.
Olof Christensson
Andrea made a good job while supporting us setting up the printing options. Thank you soo much!
Georg Brantzen
NBDesigner - Web2Print Solution the best. Hi everyone - I got the NBDesigner from Cmsmart Marketplace. Easiest system to install and setup. I has the most awesome futures for web to print and great to work with. Support also really fast and helpfull. I would suggest this plugin to any on the the web.
Stefan Du Plooy
Finally a solution that works! I have been trying to get my t-shirt site up for over 2 years. I was doing it the wrong way. I used cmsmart and I was up and running in just a couple of hours.
Shaun Jackson
Excellent theme, easy set up and it's easy to customize. Support is prompt and fully answers your questions. This theme is always my go to for apparel online stores. I definitely recommend any of the CMSmart products!
Rich Drummond
Besides the modernized and responsive themes they offer, their support is one of the best that I have encountered. They are always willing to assist, no matter how small the problem is. Even if you are a beginner, they happily hold your hand through the process and guides you to create a beautiful website that is world class. Their turnaround time is exceptional and their expertise is shoulder above the rest. They are always willing to go the extra mile to help their clients. I most definitely will recommend them to for all future themes to all my clients.
Earl Thomas
I needed a template for my website. I’m so happy with the product I choose and that comes with some great support. Looking forward to doing more business in the future!
Shaundam Von Smakavitz
Great customer service. They do not beat around the bush and give you a realistic time frame and update you when everything is done.
Kevin Cravedi
Just Bought NB designer. Guys were very helpful instilling this onto my website. Great product. Very Happy
Jonathan Glenn
I am pleased with their customer services, very helpful and responsive. They also have ability to articulate to most of our request.
Joanne Li
I've purchased the Theme & NBdesigner for my website for a day. The staff Gary & Andrea are friendly and helpful. Gary is responsive for answering all my enquires before and after purchasing. Andrea completed installation of the theme and the plugin on the next day of purchasing, they are efficient. So far I am satisfied with the services provided by them.
Chiew Seok Chin
It's the first time we worked with Cmsmart team and to be honest their support is the best support team i ever seen. They are very responsive and they do everything to get things done, Our new site required many custom functions which we had no idea if it's even possible but Gary made it possible by assigning us the right team and the results were amazing. We would really love to keep working with them in future.
Muhammad Aftab
Customer support is very responsive and knowledgeable. They help us a lot during theme installation.
Nadua Zednanref Divina
Highly recommended, fast reply and good service. Thanks for all the support.
Solahin Shaon
Thanks CMS Mart for your nbdesigner product that is used for one of my client.
Paras Kumar
David helps me a lot. Very fast services. Great response and they really save my time CMS Mart has great Products. and a very helpful support team.
Khokher Gaurav
Very knowledgeable and helpful team from purchase and installation to continued support. Thank you Chuong, Selena and Rangnar. You guys are my all star team, you rock! Andrea you are awesome!
Innocent Karikoga
They have good products because in the end CMSmart were the only ones that had a product according to what we required a very complete staff and customer support is fast and they solve your doubts.
Lam Industrial
Great customer and technical support, thank you Selena, my issues were addressed and resolved quickly! I recommend Cmsmart to everyone.
HongHong Su
I used Virtuemart Color Swatch Extension and i'm very happy with it. Five stars product and support. Binh helped me like a pro solving my problems
Armando Peña
Excellent customer support and CMSMART team helped us to customize various sections on theme as per our requirements.
Hivers Hues
I purchased a print shop theme with CMSMART, at first I met some problems when I installed this theme ,I submitted a ticket,CMSMART group gave me a fast-response and resolved them promptly.I'm not a professional IT,they always gave me patient guidance and assistance.CMSART is the best IT group that I have met,I highly recommend choosing their service。5 stars
Yue Liu
After several searches to find a product suitable for my needs that needed various variables within my e-commerce, I finally found Cmsmart.net that offer products and assistance of the highest level and Vincent and the support guys are always present for help me in the development and for any kind of problems. I highly recommend CMSMART to everyone!!!
Davide Tesoriero
Excellent webpage designer, templates are great! Designers are really friendly and always available as well as always open to suggestions for changes to current designs to our liking! Would definitely recommend and use again!
Alex Dang
Fantastic platform! The team are great and are quick in providing customer support. Highly recommend the option to raise tickets as they have promptly rectified any issues. Looking forward to working together on lots more exciting projects!
João Dias
My Wisest decision this year! I was looking for a tool that would help me with my new small business and after days of searching, I was almost ready to give up but then through some miracle I found the NbDesigner!! Never in my wildest dreams I would have ever thought I could offer so many products on my new website with just one tool! From business cards to banners or even freaking T-shirts, this plugin will get the job done!! I can add unlimited amount of new templates and elements to product with cool and sleek design. I love it and I'm pretty sure my customers are going to love it too…. Thank you so much.
Mohamad Hosein Shir Mohamadi
i have been using cms for a while now and the aftercare, is just brilliant. so happy they come recommended to me
Paul Hairsine
I have been using cms for a few years now and their technical department are very helpful and go above and beyond of there limits, neo and ken work really well together
Terry Graham
Excelent One page Checkout for virtuemart and best support i have ever meet. Thank you very much for your excelent work. Thank you.
Martin Balko
Selena was incredible nice to deal with! Thanks for taking the time to chat with me on Skype and get my ticket sorted out ASAP. :) 🙏👌
Corey Hayes
The online support is great at CMSMart, we've had an excellent experience in developing our website working alongside Neo who's helped us every step of the way, thanks!
Stephen Roads
I got the nbdesigner from Cmsmart Marketplace. Easiest system to install and setup. I has the most awesome futures for web to print and great to work with. Support also really fast and helpful. I would suggest this plugin to any on the web.
Śreekānt Ya
Great plugin... does what it says... and more. I love it. Even support is great... quick resolvment and nice people.
Dennis De Haan
This is the best designer on the market! I recommend it to everyone and the support is excellent too.
Endredi Balazs
I am new in regards of building a website, but I bought a WP theme from CMSMART, and under their support I was able to create quite professional eCommerce website. Thank you Selena for the support given, this is much appreciated!👍
Sergiu Ionut Postolache
Cmsmart have provided some amazing new features to my brand new M2 website.
Clive Betteridge
The Best Online Designer Tool at a Great Price. This wordpress plugin fits perfectly into my Print & Sign Company Web2Print.co with no issues.
Steve Bray
This is gold! Plugin is just full of features and capabilities. Also very fast and helpfull support. Solution is defenitely wotrh the money, and saves so much time.
Kšyštof Danovski
Nbdesigner is a fantastic piece of software. really easy to use and a huge collection of ptemade templates. 10/10 would recommend.
Richard Lamnea
honest company with great service and an excellent designer online software that helped my business a lot, i am really satisfied and i strongly recommend!
Shahar Akam
Promptly reply on my request for a customization to our Shopify shop. Thank you for your quick reply!
Eric Park
I work for more then 3 years with this team of great professionals. Any issue is solved in 12 hours. They built a beautiful product for the printing industry. In the beginning of my store I tried a lot of solutions, believe me, this design editor is for sure the best! A lot of options and customisations are possible. I hope we can work together for a long time! Big thumb up for your team.
Gert Snijder
I want to recognize a company that has helped me with my website customization. CMSmart has provided great customer and technical support for my Wordpress customization. My issues were addressed and resolved quickly, as if CMSmart was a part of my business. Selena, my support tech there, verified that the customization request was received and kept me updated on its process. I was never out of the loop wondering what was going on. She provided a detailed analysis of my issues and responded immediately to all of my requests. If your e-commerce site is important to your businesses success, I recommend CMSmart as a partner that will not disappoint you.
Warren Grayson
Hi In one word: Fantastic. I absolutely recommend cmsmart printshop package to those who want to start their online design business. The features are extraordinary. You can create a lot of templates as the admin. The users choose a template and edit it in front end. They can add photos, logos, shapes, clip arts, texts, icons, etc. It also works with layers like photoshop! In fact, they can make whatever they have in their minds including business cards, banners, t-shirts, postal cards, resumes, etc. You can also buy the cmsmart online product designer plugin. This plugin is totally compatible with woocommerce. You can also translate this plugin to your language. It also supports rtl languages. You can add your favorite fonts. Both the printshop package and the plugin are responsive and you can use them in all devices. If you open online design page in your phone, it is totally like an application. Very nice and clean. It also has a lot of more great features. I recommend to see the product catalog on cmsmart.net website. at last, I do sincerely thank cmsmart team for their applicable and wonderfu online design products and I absolutely recommend to see the catalogs and buy what you want per your needs.
Milad Safdel
Csmart was really easy to install onto our website. Customer service were able to answer any queries we had very quickly and so we got this up and running in a short space of time. The theme and plugin from csmart is really simple to use, friendly dan very powerfull. Overall, it's been a great experience so far! Would highly recommend
Tendi Rahmat
If you are one of few looking for print-on-demand or or product customizer for your Wordpress business site you can trust and depend on, look no further. CMSMart has many options to choose from self-hosted NB Designer to full cloud service making you focus more on your business revenues rather than fiddling with technical configuration. NB Designer for Wordpress was my choice of many available options to choose from making it easy to install and configure with the help of superior after sales technical team that are always available to cater your pre-sales as well as your technical issues. A very well done to the team of CMSMart for a great plugin our business depends on!
Issam Kanafani
Very good partnaire, they help a lot with advices and they are often available
Sathyamoothy Kathiravan
Just got the Premium package on Monday and the team got my site up and running today! Well done CMSmart team! Special thanks to Gary for the patience in answering all my questions! Think you've got yourself a long term customer. Keep up the good work!👍
Will Tan
Thank you Selena for helping me with the plugins and theme, attached products to the menu and link them. She answered all my questions. Thank you for your great support and parient.
Zully EnCasa
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