Using this in-depth information, we were able to clearly define a strategy to support the wide range of digital goals and unlock new and exciting opportunities.
We wanted a clear business case to explain why their current CMS (Sitecore) as a technology was not suitable, and what else would suit them now and in future. Previously they were using a CMS platform that charged a subscription fee on a user/traffic basis – making it essentially impossible to budget and in this case, an eye watering surprise bill at the end of a billing period!
Our digital team migrated thousands of content pages by moving content management platform, with zero loss of data, whilst saving thousands in fees.
In the end, what we developed was a comprehensive end-to-end solution built in line with future trends in a fast-changing world. The website showcases all that the City of Canning has to offer, making accessible numerous services online.
A key goal for the project was to leverage user insights and collect valuable data to help the city continue to transform their organisation with data driven decisions. Reviewing analytics and learning from insights, allowed us to understand the kind of user engaging with the site, and what information or features they were looking for.
It was also clear that the City of Canning’s internal team needed to have control of the site on a daily basis, and the more staff who had the ability to make changes, meant less content delays. Full training was delivered (and regularly conducted over time) to ensure that timely, new and relevant content was being added onto the site.
The website post-delivery would remain agile and that was something very important to the internal team.
We used the website to highlight information to end users, making it easy for them to find what they are looking for, but more importantly, the staff felt confident in managing the site.
From bin days, to ranger services and an easy-to-use CMS, this website has it all.
The project included:
We are proud of the migration side of the project which saved hundreds of hours for The City of Canning team and helped them get their site live post-delivery.
We transferred a stack of data all to the new website with zero errors, exposures, or loss:
Is it time for a coffee?