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Khoros Marketing on Blog

Khoros Marketing on Blog

Dec 4, 2020

5 brands who drive real value with their online communities

Learn how 5 leading brands leveraged their online communities to create lasting value for themselves and their customers.

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Dec 3, 2020

WhatsApp Business and Khoros Care

WhatsApp is the world’s most popular messaging app, which means your brand can use it to reach more customers. Learn more here.

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Nov 24, 2020

How Brands Can Align To Today’s Changing Customer Behaviors

Customer needs and expectations are constantly advancing and digital-first customer engagement is a must for brands. But research shows that customers were asking for a richer digital customer experience long before lockdown.

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Nov 20, 2020

4 solutions for customer care in the finance industry

The financial services industry faces numerous unique challenges for customer care. Here’s how the best brands can handle it.

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Nov 17, 2020

Events in Khoros Communities

Khoros Events and Social Video capabilities in Communities unite the worlds of online community and events in a unique way.

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Nov 12, 2020

The Experts Debate: Fueling Your Branded Community to Drive Innovation & Culture

Online brand Communities are fantastic digital spaces where customers can get answers, connect with peers, and share new ideas.

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Nov 4, 2020

Optimizing the Customer Experience across Digital Channels

Delivering an outstanding digital customer experience is no longer optional, it’s an essential differentiator for businesses that can deliver a significant competitive advantage

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Oct 31, 2020

How to scale messaging and reduce contact center costs

Khoros talks to customer service leaders from T-Mobile, Facebook, and guest speaker Forrester Research about channel integration in customer care strategy.

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Oct 30, 2020

Expert content strategy with Mattel’s SVP and Global Head of Barbie & Dolls Portfolio

Join Khoros CMO Katherine Calvert as she sits down with Mattel’s Lisa McKnight to discuss what digital-first engagement means to this legacy brand.

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Oct 30, 2020

Khoros Communities + Slack Integration: Better Collaboration

Combining slack with a Khoros Community reduces friction, drives engagement, and helps brands be more efficient by connecting communities and collaboration platforms.

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