Some industries experienced incredible growth during COVID-19. Just because the world is starting to return to pre-pandemic norms, doesn't mean that growth has to stop. https://t.co/FNUy4rMQuj

Quantitative research is essential to developing a clear understanding of consumer engagement and how to increase satisfaction. #customerresearch #customerengagement #customerexperience #consumertrends #customersatisfaction https://t.co/5YOt5xfVlH

Consumers aren’t necessarily looking for virtual-only experiences. They are keen to combine the best of digital and personal touchpoints to do whatever is easiest. Are you ready for the hybrid world? #marketingtips #cxdesign #customerexperience #consumertrends

71% of consumers recently reported little faith in brands to deliver on promises. Knowing this is a customer pain point highlights an opportunity for businesses to conduct quantitative research in order to understand how to improve trustworthiness. #customertrends #cxdesign

Facebook launched two new experiences – Facebook Podcasts & Facebook audio rooms – with unprecedented features that will rival Clubhouse and other audio and podcast platforms. Here's what you need to know...