Jan 21, 2019
The True Value of a Loyal Customer
We talk a lot about customer loyalty here at IC Group; how to build it and how to keep it. Customer loyalty Read more The post The True Value of a Loyal Customer appeared first on IC Group.
Read moreNov 30, 2018
Getting Social with Dan Gingiss
Social media has continued to grow as a customer service platform, making it an essential aspect of the overall customer experience. We Read more The post Getting Social with Dan Gingiss appeared first on IC Group.
Read moreOct 15, 2018
How to Lower Costs AND Lift Revenue in Loyalty Programs
If you’re running a loyalty program, you probably have two main financial objectives: lower program costs and drive more revenue. In many Read more The post How to Lower Costs AND Lift Revenue in Loyalty Programs appeared first on IC Group.
Read moreAug 17, 2018
The Past, Present, and Future of Customer Experience with Blake Morgan
The post The Past, Present, and Future of Customer Experience with Blake Morgan appeared first on IC Group.
Read moreJul 20, 2018
How Customer Experience Can Shape Loyalty
Have you ever thought about how customer experience intersects with customer loyalty? What… it’s just me!? There are so many factors that Read more The post How Customer Experience Can Shape Loyalty appeared first on IC Group.
Read moreJul 9, 2018
How Brands Can Build a Passionate Consumer Base Like Sports Fans
Hey folks, welcome to ‘The Loyalty Point’ with Kelly and Anthony. What we thought we would do today is, in the spirit Read more The post How Brands Can Build a Passionate Consumer Base Like Sports Fans appeared first on IC Group.
Read moreJun 8, 2018
Why You Should be Leveraging Sweepstakes to Boost Customer Loyalty
Loyalty programs have never been perfect, and they may never be… but we think they could certainly be better. In many loyalty Read more The post Why You Should be Leveraging Sweepstakes to Boost Customer Loyalty appeared first on IC Group.
Read moreApr 18, 2018
How Not to Engage Loyalty Members
The post How Not to Engage Loyalty Members appeared first on IC Group.
Read moreApr 3, 2018
The 7 Easiest Ways to Build Customer Loyalty
The post The 7 Easiest Ways to Build Customer Loyalty appeared first on IC Group.
Read moreMar 9, 2018
IC Group Continues Investment in Fannex Alongside New Investor
IC Group is delighted to announce a new round of investment in Fannex, as well as introducing a new investing partner to Read more The post IC Group Continues Investment in Fannex Alongside New Investor appeared first on IC Group.
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