Members of Torbay’s planning committee have now given the green light to unlock £100m of private-sector investment in Torbay’s tourism industry which will create hundreds of new jobs and see visitors spend millions of pounds annually in the area.

Bad news travels fast, but when bad news about your company hits, can you stop it?... Yes, you can. Read our advice on how to rectify the situation.

You may have read in the news recently that some donors to the Royal National Lifeboat Institution (RNLI) cancelled their donations because 2% of funds are supporting causes in other […]

We look at three crisis communications lessons that can be learnt from President Nixon’s ‘in the event of a moon disaster’ speech.

The threat of negative comment can make business owners nervous about social media but you can turn it around and demonstrate excellent customer service, turning a complaint into a compliment.

Publicising good news, having clear and meaningful corporate messages and talking to the right people all contribute to forming a good strong reputation.

From landowners and landed estates, to project promoters and homebuilders, we will always strongly recommend genuine, two-way engagement with neighbours, communities and stakeholders.

Using pictures to tell stories about your business is a smart way of getting across a message with impact. Capturing your audience’s attention with compelling images will draw them into your story and tempt them to find out more.

Nearly a quarter of South West SMEs believe it is just a matter of time before they have a cyber-attack or data breach but admit that dealing with cyber-security isn’t […]

Most businesses understand the importance of a strong online presence for the company, but some overlook the fact that their employees are representing them on social media too. Other users […]