Is CX like a bathtub? Like a sandwich? A lot of people have responded well to our video on Custom Experience systems, so we've adapted it into an article and a guide. https://t.co/NXotpA8FvG #CX #customerexperience #frameworks #uxdesign

We are so excited to get back to conducting client workshops and educational seminars. Here's to collaborative work! #collaboration #workshops #seminar

We are extremely proud to be part REP4 - an unexpected model for unprecedented change in education. We created the brand identity. @gvsu is the organizer and driving force behind this innovative effort. https://t.co/kibCVqUL5q #education #innovation #equity #community

“A model for clarity in a field that rarely has any.” That's what our hero, Ralph Caplan, said about our book. Our Brand Identity Framework: https://t.co/YJ2KdbqqWO #branding #designtwitter #strategy #framework

People are the ubiquitous part of business innovation and social change but too often are left out of the equation. https://t.co/ythstwa21C