Moving a consumer only toward an immediate sale could be shortsighted. New @cmo_com article from @andreafishman http://t.co/av0nXRPlyT

#PwC’s @andreafishman explains the three effective elements of live chat in her latest article on @cmo_com. http://t.co/KuKiKsWk24

Only 36% of US #CEOs thinks their marketing team is ready for transformative change. Can #agile methods help? http://t.co/PnmYNW3wh5

What's one communication loop you may not be using with your customers? Welcome to the resurgence of live chat. http://t.co/KuKiKsWk24 #PwC

What is digital’s role in 2014? Find out what 1,500 business and IT executives said in our Annual Digital IQ survey http://t.co/mq8UYae3Vg