We've opened a door in the information age that we can't shut. Anything your business does or says will always be out there; you have to own it. There's no sense in hiding it, so use transparent reporting and business practices to win the trust of the market and differentiate yourself from your competitors. #transparency #businessdevelopment #bizdev #customerrelations #PR

The advent of the internet has broken down the castles of industry; all businesses live in glass houses. The proliferation of questionable business practices have left the public suspicious and less likely to trust businesses. One way to win their trust is through complete transparency without spin. How do you work to improve transparency between you and your customer base? #transparency #businessdevelopment #bizdev #customerrelations #PR

It's not a "feel nice" thing to do; extraordinary customer service is critical to your bottom line. Before, during, and after their purchase, the numbers are clear: unparalleled customer service will leave you unparalleled in your industry. #customerservice #businessdevelopment #bizdev #entrepreneurship #entrepreneur

Choosing not to say something is making a statement. A significant portion of businesses, large and small, don't publish reports on how they conduct business. Labor, supply chains, and human rights are important issues in todays business world; take it as an opportunity to show the market that you're on the right side. How do you use reports to promote transparency? #transparency #businessdevelopment #bizdev #customerrelations #PR

Everyone's options are a bit limited. If your team has gone all remote, closed your physical location, or otherwise had your customer service experience impeded; there are still options! From exceptional phone calls to clever CRM automation; how are you bringing extraordinary customer service online? #customerservice #businessdevelopment #bizdev #entrepreneurship #entrepreneur