Agency Vista Reviews
45 Reviews
I was very pleased with the service by Abbey. They were helpful, friendly and punctual and my four chairs look much better after their TLC!
Flick Rea
I have used Abbey Antiques on more than one occasion. Firstly, I asked Lisa if she could restore my Nan's dressing table. She has long since passed away, but I could not bear to part with it. Lisa advised me that it was furniture from the war time and so had to be sanded by hand as machinery would probably break it. Obviously, it didn't have any great value, but to me it was priceless. That was about three years ago, and I still wake up every morning and look at it as I absolutely love it. I also had another precious piece of furniture which was a piano given to me by my other Nan on my dad's side. It had a mahogany finish and I wanted it black to match my living room. Again, Abbey did a fantastic job and I would highly recommend them. Lisa and her brother are so helpful, and I would not hesitate to use them again. Thank you, Abbey five stars, from me.
Sharon Bates
I can highly recommend Abbey Antiques. My furniture was done to a high standard (I'm fussey....)They were informative and it was delivered as scheduled..I would use them again and again with no hesitation...
Lynzi Couchman
We are extremely happy with both the service and the quantity of the workmanship carried out in the restoration of the American Walnut Wardrobe. This fully met with our expectations and we would have no problem in fully recommending The Abbey Group to carry out any such work. Stewart Thomson
Stewart Thomson
An excellent professional job with regular updates including pictures. Also cheerful friendly collection and delivery team. Very happy to recommend this helpful proficient family business.
David Taylor
Abbey's service exceeded expectations at every stage - from a detailed quote and advice on repair options and value, through pictures and videos of the repair in progress to a superb finished job and personal delivery when promised. Thank you Lisa and team!
Janet Gilbert
Our dining room chairs were given a new lease of life, thanks for doing such an excellent job from start to finish.
Sian Roe
Following a flood at our home in January, our insurer contracted Abbey to restore our furniture. Too many good people to list, the company as a whole provide the most excellent service and customer care that is beyond reproach and most importantly the restoration of our furniture has been completed to a very high standard. No moans or gripes about how heavy or awkward the furniture is to move around and such special care taken in the process. Special thanks to Lee Cannings who is extremely knowledgeable, for going way above and beyond to make sure our furniture came back as good as new! He always arrives with a smile on his face no matter what time or how hard his day has been; and of course Lisa Cannings for her efficiency in organising everything. I would give 6 stars if it were possible! Thank you all very much!
Kim Larkin
Would highly recommend their services. Used recently to restore a damaged table top, and from start to finish was a pro job. Very happy with the result, many thanks to the team
Vicky O'Grady
So thrilled with the wonderful restoration of our lovely cutlery box. It has been a pleasure dealing with everyone at the Abbey Group. I would highly recommend them. Thank you!
Nicky Ellis
I was delighted with the service that Abbey offered and delivered. We were kept informed of progress throughout the £5,600 assignment and I am very pleased with the workmanship that has been applied. Our pieces were collected exactly at the sgreed hour and were also returned at the precise time agreed, the return date being critical as the furniture had to be in use the next day. It is so nice, in this day and age, to work with truly professional craftsmen. Thank you so much, we will be back to use you again Kind Regards Alistair Barnwell Chairman,
Alistair Barnwell
My companies work with Chemdry Essex has meant that some of their clients have asked them for upholstery renovation work and this has meant we have shopped around to find a trusted top quality upholsterer..... No more shopping around for us, as we have found the best in Essex! The Abbey Group are friendly and efficient, their work is second to none! My company Unique Business Services runs a business community across the UK. We are honored that Lisa Cannings, MD of The Abbey Group has joined our group known as "The Trusted Business Community". Having experienced the quality of the service first hand, it's a pleasure to have them on board within the business community!
Sean Hewitt
amazing service - so helpful and our foot stool 10 years old now looks like new!!!!
Tracy Williams
For close to 20 years, The Abbey Group have been my 1st choice to restore my client's prized possessions following insurance claims. The whole team provide a personal service that ensures their customers needs are honoured. I would without any hesitation recommend Abbey to anyone that wants to restore the past for the future.
Joel Zimelstern
Would ALWAYS recommend the Abby group. My mum had a table hand made a few years ago and it was so bad the colour was all wrong. the guy coloured over it but she was never really happy with the final result! Then Lisa and her great team came to the rescue and completely stripped all the old paint (which was peeling off as wasn't replied correctly) and then sanded it and repainted it just how my mum always wanted it done. Everyone in the company were lovely and thanks again to Lisa and all her staff for an amazing job well done
Sophie Morris
We had 4 dining chairs that were Re-padded and I have to say the workmanship was second to none... no soggy bottom for us!!... great communication, emails calls and the items were picked - up and dropped off.. very happy customer and would highly recommend x
Donna Hickey
Huge thank you to the Abbey Group for the restoration of my armchair cushions . Absolutely thrilled with the results , only took 4 days from collection to delivery back to me . Definitely recommend their services
Lisa Mehmet
Excellent service from the team. Helpful attitude and flexibility through the refurbishment process.
David Gwynne
Fantastic company excellent customer service and a great family run local business
Sara Ayres
If you want your furniture to look like it was when it was new, I fully recommend this company. You don't need to wait for a flood, do it anyway! Excellent service!
Viv Palmer
The restoration of my Diana bench has been just incredible, the intricacy and craftsmanship is outstanding and I am blown away by the end result. I thought my precious bench would never be the same and it is now better than new. Thank you to all of the TEAM for you tremendous hard work...to say I'm delighted is an understatement. Your customer service is outstanding. With much gratitude Michelle
Michelle Jackson
Well Lisa, Lee and their excellent team have just finished a complete renovation of the dust filled furniture of our London flat, including a chandelier. On looking at their rave reviews I cannot improve upon what has been said by all who have had the good fortune to come into contact with them.But what I would say is that they are usually involved when 'we' have a tragedy of some kind and for me they were a breath of fresh air compared to dealing with insurance companies and loss adjusters and their managing agents, just for someone to understand the angst felt and offer common sense proposals, reassurance and more importantly do what they say they are going to do, keeping you always in the picture ..... for me pure proffessionalism with the human touch. I cannot recommend them highly enough.
Trevor Davison
Great service , great advice on all your furniture not just repairs .reasonably priced .
Danielle Sara Balcombe
Fantastic work done on furniture which had been damaged during a recent move. Especially on an ancient mirror and our daughter's piano for which the repair work was difficult and absolutely perfectly done. Looked as if nothing happened at all. Staff was very friendly and wonderful in taking care of the difficult move of the piano in and out of our house, something they managed better then professional piano movers we had hired previously. Highly recommended!
Mario Royer
We had several large pieces of heavy pine wood furniture painted a cream, the furniture now has a completely new fresh look and has been done so well you would never know they were not that finish in the first place! I can highly recommend this company for its service from the moment you contact them to them then delivering back the finished product
Jane Needham
For any restoration work, Lisa, Lee and their excellent team are the 'go to' company. I've recommended The Abbey Group to so many people, all of whom have been delighted with their professionalism, skill and service.
Gillian Balcombe
I would like to say a huge thank you to everyone at The Abbey Group for the outstanding repair to a baseball bat which had been damaged in a house fire. The bat was of high sentimental value and I couldn't be any happier with the result. Once again, thank you all very much for your fantastic work. Would definitely recommend!
Leah Rose
Great service and a really lovely job. Our chairs look like new. Thanks everyone involved.
Jenny Sykes
Brilliant workmanship and service from Abbey when restoring a chair recently. Highly recommended!
Nick Brown
After a flood at my mother's house Abbey collected the dining room table and 8 chairs and a dresser that had got water damage. They have just brought them back and they are as good as new. The chairs were newly upholstered and everything looks wonderful. A very professional service by lovely helpful people. Would highly recommend them.
Gina Hooker
Karen Rutland Broughton
Excellent service in what has been an extremely difficult time coping with a flood and forced move. My furniture has been lovingly restored and my grandmothers table returned to its former glory. Thank you!
Karen Awadzi
Thanks so much for restuffing our old sofa, it means I can now lie on it and watch telly again without having to be in touching distance of the rest of my family! Result! Splendid job, excellent service and wonderful family, thank you! :-))
Gabrielle Vickery
Always a pleasure to review a great business and long-time family business.. Thank Abbey Group for putting your heart to renovate our old things and making them shiny and new but still with the same character that an antique item deserves! I have already bought few things for you to work on so that your magic and professionalism can make them look fabulous :-)
Sandie Gungadoo Mcenaney
Abbey Group revitalised an old stool for my daughter's room with plush velvet to match the decor. It is both beautiful and comfortable. They also made new sofa cushions. Their work is always high quality and customer service is second to none. I will be employing their services again shortly and have no hesitation in recommending them.
Nicola Grace
I have been providing HR Services to Lisa at the Abbey group for quite some time now, and during this time I have always found Lisa to be very mindful of HR best practise, the Companies legal Obligation, ensuring the Company is compliant with UK Employment Law and meeting its Client Contractual obligations. Lisa has set in place good foundations to build on best practise to now be able to drive productivity through employee engagement. In addition I have the opportunity to network with Lisa, and wow Lisa is amazing, with great drive and passion she lights up a room with her energy and always delivers on what she promises. You are amazing!
Joan Finch
Restoration of furniture due to a house fire. Very satisfied with the work done. Lee was knowledgeable and did a good job. Many thanks.
Debra Webb
Abbey undertook some general restorative treatment work on the sixteenth century oak panelling in my dining and sitting rooms. They were very competent, tidy and friendly whilst on site and did a wonderful job on the panelling; minimising old scuff marks and restoring a lovely subtle glow to the wood. It continues to looks wonderful - an excellent job at a reasonable price. Definitely recommended!
Cass Southwick
Just had my furniture restored after flood damage. It has come back virtually brand new and I couldnt be happier with it. Thank you for an efficient and friendly service. G. Morrison
Geraldine Morrison
Personal friendly service, 1-2-1, family run - good team work and amazing expertise and skill in woodwork, marble, leather and upholstery
Lisa Cannings
Super pleased with the quality of work - the restoration was on point and my vintage Scandinavian chairs look amazing - like brand new!
Brett Macdonald
I recently used the Abbey Group for a corner unit that was my mum’s and housed all her crystal figurines. She recently passed so I really wanted to keep it and look after it, but there was a deep scratch at the bottom, probably hoover related. I have seen other reviews and went to school with Lisa, so they were first port of call. I was out when it was picked up. But a week later Lee came and dropped it off and we were amazed by how good it looked, would never know the mark was there! Lee and everyone are always so happy and jolly. Would 100% recommend this wonderful and thoughtful company. Thank you!! 😀
Sue Barnes
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She A Leey
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