The best is getting better! Astute and Socialbakers are becoming Emplifi. Our award-winning CX solutions will be expanding to cover marketing, commerce, and care. Come learn why we’re so excited: https://t.co/skv8pGXyrE

Astute Agent™, our customer engagement #CRM, includes omnichannel coverage to engage with consumers wherever they are and without forcing them to repeat their story. See more: https://t.co/I6lyq1FItk #CX

Having a #socialmedia guide with well-defined guidelines and best practices can help a business and its employees protect brand image and align social media interactions. More from @Socialbakers: https://t.co/1jaWQaTSm6

Astute Agent, Astute Bot, and Astute SOS help @Delta's flight attendants resolve issues and get answers to questions in real time. Read the case study here: https://t.co/XYrcBSrav3 #customerservice

At the end of 2020, 83% of customers made a purchase online. To meet this increase in demand, retailers relied on #CX technology to deliver seamless experiences. More: https://t.co/CohHGup9wS