Orlo
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Orlo
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Birmingham, United Kingdom · 2013 · https://orlo.tech/
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English
Social Media Marketing
Search Engine Optimization
Reputation Management
Growth Strategies
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Sep 28, 2022
Why Instagram Reels should be a key part of your social strategy
Last month saw Instagram Reels turn two! Originally launched to compete with the phenomenon that was TikTok, the multi-clip videos packed with audio and effects have now become Instagram’s fastest-growing feature worldwide. What’s more, Reels are currently favoured by the algorithm, meaning your content will not only be seen by more people, but by more people who don’t follow you than when posting an image or video alone.
Read moreAug 9, 2022
3 need-to-knows for social crisis management
Crises can come in many shapes and sizes, and there’s been a fair few globally over the past couple of years… yes Covid-19, we’re looking at you! But not all crises have to be at global-pandemic level before they start to affect us as businesses.
Read moreJul 13, 2022
5 hot tips to boost your customer experience
As companies, organisations or service providers, we are all looking to deliver a great customer experience. But what does that mean to you? Over the past decade, the definition of customer experience has shifted somewhat - changing from an attractive shop front, polite face-to-face interactions and helpful after service, to a 24/7 presence and multi-channel availability through digital transformation.
Read moreJul 7, 2022
Hot events you should be covering on your socials this summer!
At Orlo HQ, we're over the moon that after two long years, it's time to enjoy a proper British summer… In fact, it's already underway, with festivals and sports competitions in full swing and many more events, social sessions, and parties planned all around the country!
Read moreJun 16, 2022
Social CX and the cost of living crisis
We thought the world couldn’t get any crazier after 2020, but as time goes on we are starting to see another crisis emerging... we’d like to welcome to the stage: The Cost of Living Crisis 2022.
Read moreJun 7, 2022
Is your social media getting the respect it deserves?
Social media, it’s just something people use to kill time, right?
Read moreMay 24, 2022
Instagram - for business or pleasure?
Whether it’s posting dinner time pics, finding the best filters for summertime snaps, or creating hilarious reels for the world to see - there’s a high chance that Instagram features have their uses in your personal life.
Read moreMay 12, 2022
Social media trends to look out for this summer!
Looking to get your social marketing and customer service channels beach ready for the summer? Let us run you through five of the biggest trends and drivers in social media this summer… hot off the press!
Read moreApr 6, 2022
The top 3 challenges in digital and how to conquer them!
Have you ever come up against a business challenge that’s had you flummoxed? Don’t worry, it happens to the best of us! Overcoming challenges and problem-solving is a part of what makes us human. We’ve all hit our fair share of roadblocks over the years - and that’s okay!
Read moreMar 29, 2022
5 ways AI Chatbots can send contact centres into the future
Remember call centres? Bustling hubs of phone chatter that contained the dreams of future senior leaders and the tears of employees that just couldn’t handle the pace of inbound calls, not to mention the complaints, successes and situations brought by customers at the other end of the phone lines! Well… check out those call centres today and you’ll find something completely different in their place: the contact centre.
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