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Zoho Social

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Pleasanton, CA · 2010 · https://www.zoho.com/social/

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Zoho Social Blog

Jul 7, 2022

App Spotlight: WES for Zoho CRM

App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all apps, integrations, and extensions. WES for Zoho CRM Auto-fill fields in your CRM with data from other modules, roll up data, combine fields, and much more—all from a simple drag-and-drop editor! No custom... The post App Spotlight: WES for Zoho CRM appeared first on Zoho Blog.

Jul 6, 2022

Shared inbox versus distribution list: which to choose?

Anyone who owns or operates a business, be it partially or completely digital, understands the importance of great communication. Whether promoting new products, sharing discounts with customers, or establishing relationships with other businesses, constant and quick communication is key to your success. And in 2022, email is the backbone of rapid and convenient communication for... The post Shared inbox versus distribution list: which to choose? appeared first on Zoho Blog.

Jul 6, 2022

The difference between customer engagement and customer experience, and how they go hand-in-hand

The terms “customer engagement” and “customer experience” are often used synonymously. Though they are interrelated, and both are critical elements of business growth that encourage customer loyalty, they are not the same. Customer engagement is what the brand does to build and maintain a healthy relationship with customers, while customer experience is what the customer... The post The difference between customer engagement and customer experience, and how they go hand-in-hand appeared first on Zoho Blog.

Jul 6, 2022

Improve your efficiency with new ways of automating tasks and accessing apps in Zoho Projects

In project management, a great deal of time is spent switching between tabs, updating task statuses, and notifying relevant teammates. Despite taking up a significant part of one’s work hours, these repetitive tasks often feel inconsequential when assessing one’s productivity. The latest Zoho Projects updates aim to reduce project delays caused by mundane yet unavoidable... The post Improve your efficiency with new ways of automating tasks and accessing apps in Zoho Projects appeared first on Zoho Blog.

Jul 6, 2022

ProTips: 5 ways to maximize form conversions

This is a guest post by Gravity Forms. Forms can be a great way to interact with your customers, collect feedback, make sales, and facilitate ongoing communication. But not all forms are effective for engaging your audience. To capture the attention of site visitors, forms need to be clear, concise, and targeted. Follow these simple... The post ProTips: 5 ways to maximize form conversions appeared first on Zoho Blog.

Jul 5, 2022

Introducing Contact Center: Pave the way for more customers by opening more doors of interaction

Today’s consumers expect prompt service whenever they need, wherever they are, and through whichever channel they prefer. This often means that your business has to be equipped to keep up with customers and their preferences. To achieve this, it is effective to have your customer-facing teams operate in a physically-dispersed yet logically consolidated hub. This hub is called a contact... The post Introducing Contact Center: Pave the way for more customers by opening more doors of interaction appeared first on Zoho Blog.

Jul 5, 2022

5 ways to take the “cold” out of cold calling

This is a guest post by Ring.io. Cold calling can be stressful—but it shouldn’t be. If you come to the call prepared and use the right techniques combined with the right tools, you’ll enjoy the process more, and probably close more deals too. ProTip 1: There’s no such thing as being over-prepared in the sales... The post 5 ways to take the “cold” out of cold calling appeared first on Zoho Blog.

Jul 5, 2022

Top 5 reasons why every organization should use an employee management system

As organizations start embracing remote and hybrid working models, they’ll need a powerful employee management system to manage and support their employees across workspaces. Manual employee management strategies can slow down operations and harm the overall employee experience. If you are wondering what an employee management system can do for your organization, here are five... The post Top 5 reasons why every organization should use an employee management system appeared first on Zoho Blog.

Jul 5, 2022

Developer platforms and their importance

Most of us use multiple applications each day. We often stick to their basic functions, like sending messages with a messaging app or setting a reminder in a calendar. What if we could do more? Every app has its own level of depth. The way we use them usually only scratches the surface. Of course, this can be... The post Developer platforms and their importance appeared first on Zoho Blog.

Jul 4, 2022

App Spotlight: Yeaster P-Series for Zoho CRM

App Spotlight brings you hand-picked apps built to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all apps, integrations, and extensions. Yeastar P-Series for Zoho CRM Boost your agent productivity with call automation from inside Zoho CRM, while also getting the additional power of unified business communication, call... The post App Spotlight: Yeaster P-Series for Zoho CRM appeared first on Zoho Blog.