DECEMBER 3, 2019 - BRITTANY GARLIN

In a dream world you would retain every customer that interacts with your business. But that’s not always the case, a typical American business will lose 15 percent of its customers each year. If a clients’ first experience of your agency is chaotic and unorganized, they are far less likely to trust you further downstream. Make sure ... Read more

NOVEMBER 14, 2019 - REBECCA HEY

Looking to improve your onboarding process? After you’ve pitched your services, sent your proposal and won a new client. What happens next? Most agencies know that landing a new client is just the first (albeit important) piece of the puzzle.  The next phase is onboarding and without a solid process in place, this can easily ... Read more

OCTOBER 24, 2019 - BRITTANY GARLIN

Considering to do your own digital marketing in-house or to partner with an agency? You’re not alone! With so many factors to consider, it can be difficult to decide what the right choice is. Our team has compiled a list of benefits for partnering with a marketing agency.  Specialized Experience  Businesses leverage digital channels to ... Read more